CENTAURON is one of the world’s industry leaders in Games Time and Special Events, Conceptualisation, Development, Design, Manufacturing and Delivery service companies in the world. Our returns policy is hassle-free so you can shop with the utmost confidence and know that we can offer you exchange, repairs and refunds for faulty products.

We offer free 30-Day returns on items that have defects – no question’s ask. Please return in original packaging for a full refund or exchange.

Please note: There are no returns on personalised items unless goods are faulty or defective. They are covered under warranty for 12 months.

If you simply changed your mind regarding your product, Centauron is happy to exchange the product for you providing the product is returned to us in its original condition and undamaged, including the outer packaging within 30 days of purchase.

We will not refund you any costs in shipping or sending us back the goods you wish to return. The customer/purchaser/buyer will need to pay for return shipping from to Centauron and back to you for exchanged product/products.
We do not refund for sale items or on any custom made or personalised products. If the product is faulty or defective, we will refund you for regular shipping back to us if you include the receipt in your package.

We do not accept returns for briefs/trunks or boxers due to hygiene/hygienic reasons.

All returned goods must be returned with a completed return application form. You must include a completed returns form which can be downloaded.

All goods should be returned to the following address: